Position - Listing Manager

Reports to - Team Leader/Rain Maker

Job Type - Employee or Independent Contractor

Role: Manage each listing from lead status through final closing in concert with the Listing Specialist (RainMaker) and/or the lead agent on the listing.  

Responsibilities:

Adhere to the Aloha Group Maui/Keller Williams values. 

Pre-Listing:

• Print out Maui tax records

• Order county zoning 

• Check permits through county

• Order Pre-lim

• Draft Listing Agreement

• Set listing up for signatures after Agent review

• Determine the dates the property will be available for viewing prior to listing

• Order photos, 3D and video if applicable

• Copy the Marketing Manager on photos etc. 

• Visit property if appropriate and make recommendations for staging if needed.

• Order rental information from owner or property manager

• Enter client data into Real Geeks (CRM)

• Arrange for cleaning, painting, repairs, staging, etc. as needed prior to the listing going live. 

        o Find vendors, get estimates and review bids with the owner. 

        o Upon completion inspect the work

• Enter the listing into Paragon – MLS

• Set up automatic notifications to the Seller from our website for comparable properties 

Post Listing

• Send listing and landing page links to the Seller 

• Keep a calendar of “open” dates for showings and open houses.

• Take calls, emails and texts from agents looking for showing instructions, set up showings, follow up with agents to request showing feedback. 

• Be available to “open a door” if needed. 

• Prepare any price changes to MLS, extensions, etc.

• Track showings and draft weekly update for Seller

        o Get the names of parties shown the property for our “protection list” 

        o Get feedback from the showing agent to report to the seller

        o Draft weekly feedback form to email to Seller

• Send out “just listed” and “just sold” postcards

 

Offers

• Receive and file offers

• Draft Counter Offers as needed

• Set up offers and counter offers in DocuSign for signatures. 

• Text Seller if needed to alert them to an email from DocuSign

 

Escrow

• Send all required documents to escrow and TC to open escrow

• Organize and attend inspections 

• Take inventory

• Arrange for cleaning, painting, repairs, staging, etc. as needed prior to the listing going live. 

        o Find vendors, get estimates and review bids with the owner. 

        o Upon completion inspect the work

• Notify owner to turn off utilities and other necessary items for closing

 

Post-Closing

• Order closing gift

• Create client surveys for closings/maintain client survey files on a monthly basis.

• Set “touch” calendar in CRM for:

        o Anniversary

        o Birthdays

        o Annual Real Estate Review

• Send out closing statements prior to yearend for clients’ tax returns

• Set up all complete files, including agent emails, in our secure system

 

TCS 1031 Exchange seminars:

1. Prep seminar folders, sign in sheets, seminar feedback sheets, etc.

2. Order seminar folders, gifts, other logo items

3. Sign in attendees at seminars/schedule follow up meetings

4. Enter attendees into RealGeeks

 

Team assistance:

1. Prepare and post Aina Nalu weekly listing update in office window and copies to front desk.

2. Organize year end mailings for closing statements & homeowner exemption forms

3. Organize Xmas mailings

4. Team meeting agendas

5. Prepare and stock buyer and listing packages.

6. Team Up calendar administration for open houses

7. Enter open houses into Paragon

8. Forward mail to foreign clients once a month, in the first week of the month.

9. Order new signs and riders as necessary (for sale, open house, office signs)

10. Check administration emails and respond to issues/inquiries

 

Requirements: 

• Active real estate license in good standing in the State of Hawaii.

• Excellent organizational & communication skills

• Excellent computer knowledge

• Typing Skills

• Knowledgeable of Word, Excel, social media

 

Results:

• Successful, seamless closings resulting in very satisfied clients and reduced stress to Lee (RainMaker)