"We needed a Real Estate Agent on Maui familiar with the local market nuances and current economy to sell a rental property. We were extremely fortunate to get a referral for Sarah Twitchell! Our family has been in Hawaii since 1890, but at the time we were living off island and had a very narrow window to clean up and repair our rental home. Sarah immediately jumped in and brought us up to speed on local market trends, worked with us to create a timeline to list, and provided excellent referrals for the necessary repairs and suppliers. Her guidance and direction for prepping and staging were spot on. We had the home repaired, cleaned, staged, and ready for market in 3 weeks! Sarah had our home sold in 3 days, with multiple offers, over asking price, and an all-cash offer - we closed in 21 days! The entire transaction was incredibly smooth, and Sarah was on top of everything. We can't recommend her highly enough and will absolutely use her services in the future!" ~ Matt and Ali
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"Thanks to you Tony! You were such a great coach and teacher throughout this process. Your calm explanations and guided assurances quickly set my mind at ease while struggling through the multitude of forms and paperwork that were required. I knew I was in good hands. Lee was reassuring presence as well. Always keeping me on track and informed as we moved along in this ever changing sales process. I'm truly grateful to have had you both in my corner and always knew I was getting the best service possible. Such a great selection I made! Thank you immensely!" ~ Nancy & Mark, Aina Nalu J110
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"I would like to thank you for your assistance and support with selling my condo. You made the process simple and easy and your insight was extremely valuable to me. I don't think I could have done this without you! We are very grateful to have Lee as our agent and definitely will recommend Aloha Group Maui to others as thanks for your excellent service and hard work!" ~Kira
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"We would like to let everyone know what a fantastic job everyone at Aloha Group Maui, Keller Williams did on our Lahaina condo sale. From moment one, right through the entire process, everything flowed smoothly. Anytime we called with a question or sent an email it was responded to immediately. If we were having trouble understanding documents they were just a text or call away. Lee and Tony went way out of their way to make the process as stress free as possible. Cindy and I are forever indebted to you for making our sale a pleasant experience!" ~ Mark & Cindy, Aina Nalu H105
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"Myra Plant definitely gets 5 stars from me for knowledge, her patience (especially with picky people like me) and her kindness. I would recommend her to anyone who is interested in a Hawaii real estate investment." ~ Swati
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"Myra of Aloha Group Maui, Keller Williams Realty Maui, was fantastic and facilitated a very fast and seamless closing on our dream house. Following her closing her kindness continued with a thoughtful housewarming surprise and the occasional check in!" ~ Royal Lahaina
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"Well, Aloha Group Maui, you excelled again. This time it was getting through a very complicated process in order for me to sell another property on Maui. Courtney, this time was the third time you have helped us and again you are so good at answering questions and paying attention to details. Tony, you really did a good job at guiding us through the many steps and keeping everyone on track. Both of you always responded quickly and had patience in listening to our frustrations. Good job! ~ Paul
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"The team of Lee Potts, Betty Fisler and Tony Brown from Aloha Group Maui did a fantastic job of selling our beach front condo in Honokowai! They helped us negotiate a great deal and skillfully guided us through the entire process from listing to closing." ~ Gregory
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"Myra was very helpful in my real estate purchase. She went the extra mile (literally) to help my buy the property long-distance during the epidemic. ~ James
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"Aloha! We highly recommend Myra Plant as your realtor. She is the most cheerful, positive person, who will tirelessly show you properties, both in person and virtually, until you find the best fit residence. She can competently craft a winning offer and evaluate a counter offer with you. Tony Brown in technically savvy and will send documents for your electronic signature. He also provides a timeline, with reminders, so all action items are completed on schedule, prior to closing. They are a great team, who helped us purchase our Lahaina ocean front condominium in August 2022 - they made our dream come true. Mahalo! ~ Mary
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"The Aloha Group recently sold our property in Lahaina! I can't say enough about the fabulous service and attention to detail that they provided for our family in the course of the sale. Keri Nicholson went above and beyond. She kept us informed of all the details and complications that arose and took care of everything as we did not live on island. I highly recommend this marvelous group if you are looking to sell your property!" ~ Nancy
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"Courtney was amazing and did a great job of finding us a condo that met all our needs. She listened to what we were looking for and despite the crazy market, persisted in getting us options. She offered great advice and insights about the market and the best way to land a property here. We really enjoyed working with her and her team. ~ Kimberly
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"Absolutely thrilled that we ran into Keri at an open house in Maui one day while we were on vacation last year. She is extremely knowledgeable not only about the area, but about each individual complex. It is very important to us that a realtor not simply send us deals, but keep us personally informed on what is coming available. Keri is just that kind of realtor! She really took her time and was very patient with us in our search. It took over 8 months, but we finally landed not one, but two contracts! We truly felt like we got insider information! But the service didn't stop there, Keri and her team kept us informed every step of the way. One word to sum up how we feel about Keri is "Trustworthy". We highly recommend using her and her team to find your forever home/investment! If you want to be on top of today's market, trust Keri to keep you there!" ~P.M.
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"We have known Barb and Lee Potts for the past ten years. Lee and Anthony led us through various discussions regarding contracts and the sale of our property. Anthony Freda organized all showings and provided prompt feedback in a timely manner. Even when leaving a voicemail, he was very responsive in replying. We had lengthy, positive and open discussion at all times. Anthony went out of his way to be helpful, continually checking in, even to the point of lending a hand as I had to move items for packaging. Aloha Group Maui provided a great result in the sale of our property! ~ Mike
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"5 stars! Lee Potts, Tony Brown and the Aloha Group Team made our transaction seamless. Mahalo!" ~ Jani
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"Thanks to Kathy Becklin, and the associates at Keller Williams, the sale of my condo in Kihei was outstanding in every way. From strategic pricing, marketing/promotional strategy, to attending to every detail and deadline, Kathy took expert care of me. The ultimate sale price was exceptional, and I left the apartment with peace of mind that perfect buyers now call it home. I couldn't ask for anything more. Kathy is conscientious, responsive, and professional in every way and I would recommend her to anyone considering buying or selling on Maui." ~ E. Davis
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"5 stars! It was wonderful that my husband and I felt well taken care of. I appreciate everyone's hard work to help us purchase our first condo. ~Lisa
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"Thank you Aloha Group Maui! Your team provided excellent market analysis, pricing advice, and delivered superior results. We loved working with Cheri! She is knowledgeable, honest and professional. She was immediately responsive to our inquiries with the highest level of service. I consider her a trusteed advisor and now a good friend." ~ Wanda
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"My husband and I were looking to do a 1031 exchange with our properties on Maui, so we went to our friend Lee Potts and the fantastic Aloha Group Maui Keller Williams team to help us! All of them were amazing in every aspect of all three of our transactions. They helped us every step of the way, from beginning to end. I come from a real estate family so I know what great service looks like, and the Keller Williams team goes above board to see that you're happy. This is actually our fourth transaction with Lee Potts and the team. We highly recommend Aloha Group Maui Keller Williams!!" ~ Marie
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"Keri Nicholson and the team at Aloha Group Maui did a wonderful job finding us a dream condo right on Kaanapali Beach. This process took us 4+ years of Maui trips reviewing countless numbers of listings to finally determine the right location for us. Keri was so patient and understanding in showing us so many properties. I don't think there was a condo property on the west side of Maui we didn't visit and look at a unit or two. Keri also kept consistent touch with us while in the mainland, always making sure we saw any new listings. On a couple of occasions, she would visit a property in our absence and hold a FaceTime meeting so we could see the condo while away. Absolutely outstanding. We will definitely use her again!!" ~ Kevin
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"I tried several agents before selecting Keri. I wanted an investment vacation rental condo which requires a lot of information and team to execute. Most agents will set you up on MLS and accept and transmit a bid. As to working with you and being responsive to needs (vs repeatedly calling and asking you to make a bid), not so much. However, Keri actually helped me with the unit research and purchase and introducing me to her contacts so I could make an informed purchase and actually get to closing successfully." ~ Gary
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"Great transaction and Keri did such a great job getting the right place for us." ~ Rick
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"It was wonderful that my husband and I felt well taken care of. I appreciate everyone's hard work to help us purchase our first condo." ~ Lisa
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"This team is amazing. Prompt, informed and informative. The sale of my property was on-time, smooth and without surprises. I have already recommended them to my colleagues and associates." ~ E.H.
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"Aloha Group Maui staff are knowledgeable, friendly and professional. We received thorough and timely communication during our selling process (especially helpful since we are off-island). Highly recommend! Special thanks to Lee and Tony for guiding us through the process." ~ Janai
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"My wife and I went to Maui April 2021, and we were looking to buy a condo on maui. We walked into the office of Keri Nicholson. That was a gift. Keri took the time to help us find a condo. She drove us around, picked us up at our resort and showed us several different areas and different units. We were doing a 1031 exchange and were still several months away from closing, and Keri is very good doing 1031. We had to back to the mainland. We kept in touch and Keri sent different properties available. Finally when we were close to closing the 1031, Keri found us a great condo. We closed escrow on our Maui condo 3 weeks ago. Thank you Keri for a great job. I highly recommend Keri and her associates if you want great service and someone who really cares, then call Keri Nicholson." ~ Dave
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"Top notch excellence!! Lee is experienced, knowledgeable, kind, caring, and service oriented. With a genuine smile and aloha, he works very hard to serve your needs; he is not out to make a quick buck at your expense. Full of integrity and Pono, Lee and Aloha Group Maui carefully double checked all contract requirements to ensure a properly documented sale by non-US residents during a quite complicated COVID restricted time. Excellent communication, available and able to answer every question we had in a very timely manner. Fantastic attention to detail listing of our condo, including high quality photography and interactive Matterport walk around, had Aloha Group Maui successfully selling our unit for a record price in the complex! Without a doubt, we highly recommend Aloha Gourp Maui! We have both purchased and sold property with Aloha Group Maui. If you have any real estate questions, hands down there are the people to to to!! They are the Potts of gold at the end of the Hawaiian rainbow :). ~ McIntyre Family, Aina Nalu
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"I would like to commend Aloha Group Maui, Keller Williams Realty Maui sales team for the successful sale of my condo on Maui. Agent Courtney Stice was very professional and she handled the sale in a very competent manner. She made this easy for me and took care of all the details, down to returning the cable boxes to the cable company for me after the sale when I was no longer on island. I would recommend her and the sales team in the future. In fact, I already have and she has secured a new listing for friends of mine!" ~ Carolyn, Maui Parkshore 407
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"I can unequivocally say that Kathy Becklin is likely the best, most caring, most detailed, most responsive, most helpful real estate professional I have ever met. She is fun, she is thorough, she is knowledgeable and when she isn't diving...she answers her phone...if you are buying or selling on Maui, reach out to Kathy. She is the best there is." ~ Chuck & Lisa
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"Courtney Stice recently helped us to sell one unit on Maui and to purchase another unit, also on Maui. She is very thorough and hard-working. She did all the leg-work, and answered our numerous questions. If she didn't know the answer to a question, she would find out and get right back to us. Since we live on the mainland, she handled everything, which was very much appreciated. We had a very positive experience. We would highly recommend her to anyone looking to purchase or sell property on Maui." ~ very satisfied clients
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"In the spring of 2021, we successfully purchased a unit at the Napili Surf Beach Resort. Randomly, and luckily, we ended up with Courtney Stice as our agent. We have nothing but wonderful things to say about Courtney and the job she did. She was very professional and knowledgeable, and if she didn't know the answer, she found out in a timely fashion. Seh assisted us in crafting an attractive offer so that we were the accepted offer among other competing offers. We felt she was always on top of anything that needed to happen to get us through escrow without any problems. We have worked with many real estate agents in the past and she is definitely one of our favorites. Mahalo, Courtney, for helping us acquire a piece of wonderful Maui." ~ Ginny & Jim
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"Keri and Lee are the perfect blend of personable and professional. Lee helped guide Missy and I on our journey of buying of Maui 3-years ago and when the time came to sell and move to our next project, Lee introduced us to Keri. Keri was able to negotiate us a price on our condo that far exceeded our expectations, she then made sure the sale went smoothly and trouble free. When the time comes to buy or sell on Maui, Keri and Lee will be my first call! Mahalo Keri and Lee! ~ Andy & Missy
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"Over a two year period, we would come to Maui and look at houses and condos, but nothing worked out. Cheri was incredible patient, fun, and we always enjoyed talking to her. She was always honest, kind and let us know if she though the house or condo wasn't a good fit. When COVID happened, Cheri would FaceTime us at properties. With Cheri's help, we finally found a beautiful home online with an amazing ocean view in 2020. Cheri walked through the property and let us know of any concerns and advice. We purchased the house and everything went smoothly. We were so grateful that Cheri helped us through the successful process of purchasing the house. Cheri is incredibly smart, patient, kind, hard-working, a great communicator and friend. We will forever be grateful to her because we love our home and appreciate our friendship with her." ~Irene & Phil
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"We purchased a home recently in Lahaina, Maui and Courtney Stice was our Realtor. She is so great to work with! She is pleasant, professional, thorough and competent. She is very well informed, was always prepared and knowledgable with answers to all our questions along the way. What a smooth purchase it was with Courtney by our side! We are very happy to highly recommend Courtney for all your real estate needs." ~ Todd & Leslie
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"Lee and his team are professionals from the beginning to end. Throughout our entire transaction, they carefully explained any legal documents, made sure I was kept informed of important updates, and properly set my expectations. If you are looking to sell/buy/rent a Maui property, don't hesitate to give the Aloha Group Maui a chance to help you." ~ David
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"We had the pleasure of working with Suni Novotny, Tony Brown, and the Aloha Group Maui on the purchase of an investment property. Suni and her team far EXCEEDED our expectations and we feel grateful to have had their professionalism, knowledge, and unmatched negotiating skills on our side.
As we were out of town and purchasing our investment property sight unseen, we knew we needed to enlist a real estate agent we could trust and had pro-active communication skills. We found that and so much more in Suni and her team. She visited each listing and sent us a video and photo tutorial along with helpful advice and resources for the property and complex. Most importantly, she listened and understood our specific needs and was always available to answer our questions, which can be difficult with a time difference. Once we had our property under contract, Suni was extremely informative of the process and consistently followed up with our lender, the title company and the listing brokerage in order to close in a smooth and timely fashion.
I would be remiss if I didn't mention how Suni went far above and beyond her responsibilities as an agent. We bought our unfurnished property during the COVID-19 pandemic, which required that every new resident quarantine for two weeks. This meant that all furnishings had to be shipped prior to our arrival. She selflessly offered to meet each delivery and brought in all our furniture and housewares. While we were quarantining, she came to take our trash out, brought us our mail, and picked up anything we needed at the store.
Suni and her team have proven to be one of the hardest working, knowledgeable, personable and honest groups in the industry. We certainly made the right choice in choosing them to assist us in our purchase and we would highly recommend them to all our family and friends." ~ Jenna
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"Thank you so much for everything (Cheri): wise counsel, calm but determined perseverance, unbridled optimism and positivity, and always looking out for us. We wouldn't have our little piece of paradise without Cheri!" ~ Charlayne and Calvin
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"We visited Hawaii for our Christmas vacation last year and stayed at 2 AirBnB's/VRBO's. We loved the experience and talked out loud about purchasing a place in Hawaii to have for our own. I started my search at the end of January and was assigned to Paul Goodman. I will almost always stop at giving out my phone number or email address when I start these things. The fact is, I don't really want people calling me! Luckily for me I divulged the information. Paul called shortly thereafter and we struck up a great conversation. He sent me his company's website info which allowed a search with specific parameters. This was SUPER helpful as we had a very particular type of unit in mind. We were most interested in finding a property in Lahaina as that was our favorite area. We found many properties that fit our parameters and Paul quickly sent us financial info on each of them. He went to visit them (we live in San Diego) and let us know what he thought of each. Each of the properties that we really liked had something Paul saw as a red flag and we didn't pursue any of them. The AOAO fees and assessments for most of them were prohibitively high in order to get close to breaking even. It was imperative for us to get this info from Paul as we had no local knowledge of what was going on. One night I stumbled into a property in Wailea that seemed to be everything that we wanted. Paul was excited and immediately set up an appointment to go see it. The property was booked solid during this time and he was the first agent on site as the maids turned the property over from one VRBO client to the next. The financials were good and he loved it. We made an offer that day (not expecting it to be accepted as there were multiple agents looking at it), and the rest is history. Paul helped us throughout the whole process and his communication couldn't have been any better. He made sure that we ahead of the process the whole time and the banks and escrow officers were never waiting on his end of things to move forward. Enter COVID-19, and everything gets to be a bit more interesting. Paul stuck with us and made sure that the last few details were taken care of throughout the process. It was amazing having our very own advocate on the island looking for our best interests. I can't say enough good things about how professional and awesome Paul Goodman was throughout the process. The best part is that I know that I have made a lifelong friend in the process! We are really looking forward to meeting Paul when we are allowed to visit Hawaii." Zillow
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"Lee and his team were there for the sale of my Lahaina condo. They negotiated me a good price and I even got weekly reports of the progress before the closing date." ~ Zillow
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"Lee and his team were very thorough and professional. Lee was always available to answer questions. We had a very smooth experience in selling our unit. Strongly recommend to anyone looking to sell or purchase their property in Maui." ~ RealSatisfied (Prakash & Deepa)
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"All too often people complain when things go awry, but they never give credit where credit is due. Our experience with Cheri Miller was so especially wonderful that we were compelled to acknowledge her in this writing. Word cannot express the incomparable satisfaction that we experienced throughout the process of purchasing a home through our real estate agent, Cheri Miller. Cheri is an exemplary listener with keen attention to detail. She consistently stayed on top of our wish list and sent us many listings. One of the greatest attributes anyone in sales can possess is the ability to listen to their clients and focus in on what is important to them. Cheri was always looking out for our best interests and gave us wise well-reasoned advice during the entire process. She was quick to make suggestions to remedy situations that could have caused the sale to fall out of escrow. We have bought and sold many properties in our lifetimes, and buying this home on Maui was not our first home purchase, but it certainly exceeded all our expectations thanks to the character of Cheri Miller! We will be referring all of our friends who are looking to purchase property on Maui to Cheri! Email (Terese & Jacqueline)
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"We love our new place in Maui. If your company accepts customer reviews you (Cheri Miller) definitely earned a 5 star rating." Email (Al & Michelle)
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"We would highly recommend Lee and Barb Potts of Aloha Group Maui and their team. They were friendly, knowledgeable, reliable, patient, flexible, attentive, and pleasant to work with. We would definitely use their service again. Zillow (K & R Kumar)
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"We have been dealing w/Barb & Lee Potts for years and have done multiple transactions w/them. We love the fact that they do not use pressure as a sales tool. They are extremely knowledgeable, easy to work with & always have us in mind when they come across properties they think may interest us. We can’t imagine working w/any other realtors!" RealSatisfied (Dawn Davis & Monty McGill)
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"Barbara has been very active with Aina Nalu. She knows the complex and I have complete faith in her. Quick sale, communication was great, great experience." RealSatisfied (Fran Golder)
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"Lee was very helpful in determining a listing price, ushering the deal to its conclusion, and all the usual things one expects of their realtor, but the aspect that I think truly recommends him is his embrace of technology. The 3D tour in particular was essential in marketing the property to potential buyers located off island. I knew from the time that I saw his other listings that he was the realtor I wanted to list with, and wouldn't hesitate to recommend him to anyone buying or selling a property on Maui." Zillow (spam me suruna)
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"After purchasing and completely renovating a two bedroom condo a block from the beach in Honokowai, I listed it with Lee, and he marketed my unit as though it were his own home. It sold at full price in 20 days because Lee's writing skills and description of the property drew prospective buyers immediately. He was always available, contacted me often with updates, and handled so many minor details too numerous to mention. I highly recommend Lee to all of you who are looking for the best represention Maui has to offer whether you are selling a property or looking to buy. He is a true professional and excellent realtor." Zillow (J A HILL)
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"We met Lee in his office at Kaanapali Shores, where we were having a wonderful vacation about three months ago, and we wanted to explore the possibilities of ownership. He was a delight to deal with. He showed us available units, explained the ownership program, and showed us available units. There was never a hint of persuasion or pressure from him. He made sure that we understood both the benefits and the responsibilities of ownership. We decided to proceed, and he became our trustworthy, prompt, reliable guide through the blizzard of paperwork that ensued. He referred us to outstanding people and companies for loan and title services. We are now the very happy owners of a beautiful condo and just spent a delightful week there. Lee called us the other day, unbidden, to make sure everything was going well for us and to offer his services if we need anything -- which, at this point, we don't, but we know he would do whatever he could for us if anything were to arise. Lee is a fine, professional, trustworthy, competent, likable man, and we wouldn't hesitate to do business with him again." Zillow (markcarternv)
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"Lee Potts is the best agent on the island as far as I am concerned. He is an expert in the art of real estate. As long as we are in Maui he is our guy. We had a home we sold and a home we bought and he worked extremely hard on both transactions. I have been giving his name to all the buyers and sellers we come in contact with." - Zillow (chriscleantm)
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"10+! Everything promised was delivered with no surprises. I have already recommended Barb to others." - Mr. Henderson
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"I think your career in business/finance clearly showed. I greatly appreciated the efficiency and level of organization. I hope we do more transactions together in the future." - R. Bell
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"You serve perfectly. Thank you so much for your help! We love our home." - B. & H. Ward
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"A wonderful experience. We are extremely satisfied!!!! We would not list with anyone but Barb and Lee Potts. We also worked with Beau and he was wonderful!!!!" - Rick & Deb Foster
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"Thank you Barbara for all you do & have done for Sandie & myself. You were our rock, keeping us both grounded thru our process. Huge hugs & many thanks". - C. Wade
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"Accessibility, listening, quality of service, delivery of promises and willingness to recommend to a friend: 10 out of 10. The weekly and monthly emails are great." - J. Sheehan
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"Lee was professional and knowledgeable, we made the offer and were able to finalize the acceptance within a very short time. Real estate offers have a large amount of paperwork and a number of people need to be coordinated to close the sale. Lee and his team saw to every detail and we were able to close in thirty days." - Zillow (jscaul)
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"Lee Potts and his wife Barb are the only realtors we would ever consider using on Maui. We sold one condo and purchased four condos with Lee's help and all transactions were smooth, efficient, and always positive. I always had utmost confidence that Lee was taking care of every detail - which is critical because some of the transactions were done with us on the mainland or outside of the USA. Lee not only handles all of the real estate details, but makes a special point to help us integrate in the community and make friends. Lee is a top notch professional!" - Zillow (nancysteffans)
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"10 out of 10. Great service and a loyal friend." - B. Westenberger
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"29+ out of 10! Your quality of service has the highest of merit. Our home is all the more special as it was through our relationship that we found it, and we are ecstatically in love with our home. Mahalo, Barbara!" B & K. Vough